Frequently Asked Questions About Our Services

Dirt Hunters is a premier professional cleaning company focused on key residential communities across Long Island, NY. Our primary Long Island service area includes the following hamlets and villages in Suffolk and Nassau Counties: Copiague, Amityville, Lindenhurst, West Babylon, Massapequa, West Islip, Dix Hills, and North Amityville. If your location is not explicitly listed, please call us! We are continually expanding our service range and may be able to reach your home to deliver our expert cleaning services.

It’s recommended to have your carpets professionally cleaned every 4-12 months to maintain hygiene, especially if you have pets, kids, or allergies. Upholstered furniture and mattresses should be cleaned 6-12 months to remove dust mites, stains, and allergens. High-traffic areas or items exposed to spills or heavy use may require more frequent cleaning.

Dirt Hunters provides a range of specialized services focused on deep, restorative interior cleaning for both residential and commercial properties. • Carpet Cleaning: Deep cleaning for wall-to-wall carpeting. • Upholstery Cleaning: Couches, sofas, love seats, and various upholstered chairs. • Mattress Sanitization: Deep cleaning to remove dust mites and allergens for a healthier sleep environment. • Area Rug Cleaning: Professional cleaning for all types of area rugs. • Car Interior Cleaning: Deep cleaning of vehicle seats, mats, and interior upholstery. • Tile and Grout Cleaning: Restoration service using high-pressure, heated extraction to clean porous grout lines and brighten tile floors. Our Cleaning Advantage All services utilize heated extraction equipment and eco-friendly, non-toxic solutions to ensure a safe, superior, and genuinely deep clean.

Yes, pet-related issues are one of our specialties. We understand that standard cleaning often fails to remove odors completely. We utilize a multi-step process involving specialized, enzyme-based and eco-friendly products that are formulated to attack and neutralize odor-causing bacteria and compounds at the source, deep within the padding and fibers. This ensures complete odor elimination rather than just temporary masking, along with effective stain removal.

Our equipment is top-of-the-line commercial grade and features powerful built-in internal heating elements and superior vacuum motors. This contrasts sharply with most rental units, which lack the power to properly heat the water or extract it efficiently. The combination of intense heat and powerful suction provides a deep, sanitary clean that extracts maximum soil and minimizes drying time, resulting in a cleaner that lasts longer

Hot water, used in our Hot Water Extraction (HWE) method (often mistakenly called "steam cleaning"), is the gold standard recommended by carpet manufacturers. The heat is scientifically proven to dissolve tough contaminants like grease, oil, and sugary spills much more effectively than cold or lukewarm water. Furthermore, the heat provides a significant sanitizing effect, dramatically reducing the presence of bacteria, viruses, and dust mites within the fibers, contributing to a truly healthier home environment.

Absolutely. The health and safety of your family and pets are paramount. We strictly use eco-friendly, non-toxic, and biodegradable cleaning solutions that are powerful on dirt but gentle on fabrics and the people/animals that use them. Our dedication to non-toxic products ensures there are no harsh chemical residues left behind that could irritate skin, trigger allergies, or harm the environment.

Due to the superior vacuum power of our equipment, we ensure maximum water extraction, significantly minimizing drying time. Typically, carpets and upholstery are dry enough for light use within 4 to 8 hours. This can vary slightly depending on air circulation, the humidity level on the day of service, and the specific density of the fabric being cleaned. We recommend keeping windows open or running fans to aid the process.

Yes, they will. A common issue with less effective or DIY cleaning is the overuse of soapy detergents, which leaves behind a sticky residue that rapidly attracts new dirt (known as rapid re-soiling). Our high-powered extraction process, combined with our carefully selected, low-residue, eco-friendly cleaners, ensures that this dirt-attracting film is completely flushed out, allowing your furnishings to remain cleaner, softer, and fresher for a significantly longer period.

Yes, we prioritize the safety of your family and pets by using non-toxic, eco-friendly cleaning solutions. Our products are effective at removing dirt, stains, and odors while being gentle on fabrics and safe for sensitive skin. If you have specific concerns, we’re happy to discuss the cleaning agents we use before we begin.

Absolutely! We specialize in tackling tough stains such as coffee, wine, pet accidents, and grease. We use advanced spot treatment techniques and odor-neutralizing agents to restore your items to their best condition. While most stains can be removed entirely, the results may vary depending on the fabric type and how long the stain has been there.